Outsourcing: Multiplying It Services

obal competition intensifies and heats ups, anInternet, and maintaining customer systems remotely.
increasingly large number of firms have begun toHighly successful, it seems it won’t be too long
compete and challenge big computer business giantsbefore eBay, Google, Yahoo, AOL, Travelocity and
i.e. Electronic Data Systems (EDS) and IBM with lowalso begin to dig deeper into the
cost products, sophisticated technology, coupled with“on-demand” business services, as well.
specialised skills. And, no where is it more evident thanRetaining their top position despite intense global
the fact that slowly but surely, China has overtakencompetition from China and other low cost service
USA, as the world’s leading supplier of cheapproviders, the world’s three top IT off-shoring /
IT / IT related goods.outsourcing firms i.e. Computer Sciences Corp. (CSC),
As off-shoring / outsourcing of mundane IT choresIBM and EDS, along with Hewlett-Packard, Northrup
gains popularity, point in case are two computer firms,Grumman, Capgemini remain amongst the
Dell (specialising in desktop management) and Lucentworld’s 10-biggest off-shoring / outsourcing
Technologies (with a focus on network maintenance),firms, logging in double-digit growth revenues.
new upcoming entrants to join the ranks of manyAs off-shoring / outsourcing contracts for network
others who have off-shored / outsourced to serviceoperations, help desk support, applications maintenance,
providers in the IT global market. Fairly recently, thedesktop care, disaster recovery services and data
two companies went ahead and signed broadcentre management get inked daily with China,
contracts for desktop management and networkPhilippines, Canada, Ireland or India, in the face of
maintenance, purely on the basis of high-end skilledincreasing competition, companies are merging in an
expertise available for relatively low costs.attempt to consolidate their position.
Not to be left behind as China competes forDespite, all the wailing and brow thumping that
off-shored / outsourced IT projects offering low costsurrounds the trend of off-shoring / outsourcing, a
high-end skills, seasoned pros in the off-shoring /research study predicts the global movement will grow
outsourcing world, Tata Consultancy Services, Infosysby nearly 6% annually touching $112.5-billion by 2009,
Technologies and Wipro Technologies, IT firmswhile the $33.8-billion US market will grow at 4.2%. It is
head-quartered in India, have begun to lower theirobvious, off-shoring / outsourcing works to the benefit
costs. Meanwhile, has added a new twist toof all involved as IBM, EDM, CSC, Hewlett-Packard et
off-shoring / outsourcing services by hosting servicesal retain their Top Ten position in the world due to their
that offer off-site, subscription software via thedecision to take advantage of a world class trend!