Optimizing IT Staffing and Resources in a Down Market

Opportunities to innovate abound in a down markethas already happened and smart managers look
and successful businesses know how to strike aahead; not in the rear view mirror. Thoughtful, educated
balance between cost containment and capitalizing onprojections are required for employing smart resource
new opportunities that present themselves. A downmanagement strategies.
economy provides excellent opportunities to evaluateIn a difficult economy, the reality is that companies may
and optimize your current Information Technologyfeel the need to reduce their IT recruiting and staffing
staffing and resources and employ a proactiveefforts. However, it is not productive for an
approach to managing your IT department.organization to cut or freeze hiring across the board
Begin by renewing IT's relationship to the business sidewithout a thorough and comprehensive review of its
of the organization. Closely examine where IT istalent position by position. The complexities to be
legitimately adding value and how IT initiatives areconsidered include preserving subject matter expertise
helping the organization achieve competitivethat is critical to your organization and ensuring that the
advantages. Scrutinize every aspect of yourpoorest performers are targeted, rather than have the
department (infrastructure, legacy systems, databasestalent working on redundant initiatives. The greater
and application development) and then reprioritize youravailability of talented IT professionals in the job market
initiatives, keeping in mind the key business drivers theprovides an opportune time to initiate a cost effective
organization will be using in its decision making process.talent upgrade. It may also be a good time to consider
Many organizations currently are in a holding patternoutsourcing contracts with professional technology
when it comes to their IT staffing. The InSource Groupstaffing agencies since managing budgets and
recently conducted an informal survey of companies intimelines of outsourced projects can be easier than
the Dallas area regarding their hiring plans. The majoritycontaining the head count, costs and timelines of
of respondents indicated they were not planning onin-house projects. Cost containment is important, but
major changes to their IT talent and most hiring plansmust be done with business drivers in mind. Ultimately,
were conservative. These responses were notthose companies that view the current economic
unexpected and in all probability these organizationsenvironment as an opportunity to refocus on business
are waiting on further economic data to makedrivers and stretch the organization's capacity for
decisions before making bold decisions. While this isinnovation will weather the storm and inevitably be
predictable, businesses can put too much weight onbetter positioned for the economic upturn.
economic data. Remember such data reflects what