Brand Success Demands Persistence, Patience

We live in a world that glorifies instant results -- instanta year, gather all of your marketing materials and
communication, instant gratification, instant success. Soreview them. This includes your website, print materials,
it's no surprise that many business owners expectadvertisements, presentations, proposals, sales letters
instant results when it comes to building their companyand emails. You also should consider your profiles in
brand. For a small business owner on a tight budget,social media, blogs and other postings. Is your
however, persistence and patience can lead tomarketing message consistent and integrated into all of
success.your marketing pieces? Do you continue your
Your brand is your promise to your customersmessage in your social media communication? Can
regarding what you will deliver. It is what you stand forsomeone tell by looking at all of your marketing tools
including the quality of your products and services,that they represent the same company?
customer service, the shopping or service experience2. Develop an annual marketing communications plan.
you offer and your beliefs and organizational culture.This step is critical if you want to present a consistent
Your brand is important because people alignbrand while staying on budget. Your company goals
themselves with brands they respect and trust.should drive your marketing efforts. Once you have
You communicate your brand through words andestablished your goals for the year, confirm that your
visuals, in particular, your marketing message andmarketing message and goals are aligned. Develop
graphic presentation, including your logo. Yourtargeted messages for each audience you want to
marketing message should clearly indicate what clientreach. Establish goals, quantifiable objectives, and
needs or pain points you address, your solution andtactics with timelines and a person assigned to each
what makes your solution different. Your logo andfor accountability. Understand how to best reach each
graphic presentation should complement youraudience and use these communication channels.
message and add meaning to your brand. For3. Implement consistently. It's easy to get caught up in
example, if you offer legal services to corporations,the day-to-day operations of your company and let
you don't want a logo that brings to mind the movie,your marketing efforts slide. Resist the temptation to
Legally Blonde, while conversely, if you are selling toput your marketing efforts on the back burner. If you
teens, you need to steer clear of a staid, corporatefind yourself skipping an issue of your newsletter or
look.blog, try scheduling time on your calendar for these
To communicate your brand consistently andtasks. Treat this time as you would any other
successfully, follow these three steps:appointment. If necessary, outsource projects to stay
on track.
1. Know where your brand is right now. At least once